VINTAGE LOOT • STORE INFORMATION
Returns & refunds
Before you order
Review all photographs, condition notes, compatibility information, and included accessories. A product is not described as tested or complete unless the listing specifically says so.
Return eligibility
We accept returns when an item arrives broken or is not as described. Change-of-mind returns are not currently offered. Email info@vintage-loot.com with your order number and photos of the problem so we can arrange the next steps. Statutory consumer rights continue to apply. Contact us within 14 days of delivery. Vintage Loot covers an approved return shipping label.
Requesting a return
Email info@vintage-loot.com with your order number and a description of the issue. Wait for return instructions before sending an item. Include photographs for damage or an item that differs from its description.
Refunds
Approved refunds are issued to the original payment method. Processing time depends on the provider and your bank. For an approved damaged or not-as-described return, we refund the purchase price and original shipping after the item is returned, or without a return when we determine that is appropriate.
Questions? Contact Vintage Loot